1. Who is responsible for your data
Johns Education India Private Limited, operating the Jinta’s brand, is responsible for personal data collected through this website and our enrolment communications. Contact us at office@jintaslanguages.com.
2. Data we may collect
- Name, phone/WhatsApp number, email address, city or country and learning goal.
- Programme, attendance, trainer allocation, feedback, support messages and transaction references.
- Information a parent or guardian supplies for a learner under 18.
- Basic technical information produced by hosting, security and browser systems, such as IP address, device/browser type and access logs.
3. Why we use it
- To respond to enquiries, provide assessments, enrol learners and deliver classes.
- To arrange trainers, schedules, support, payments, attendance and programme administration.
- To communicate about the service requested and, where permitted, relevant Jinta’s programmes.
- To secure the website, prevent misuse, maintain records, comply with law and resolve complaints.
4. Consent and choices
When processing relies on consent, you may withdraw it by contacting us. Withdrawal does not affect processing already lawfully completed and may prevent us from providing a requested service where the data is necessary for that service. Marketing communications can be stopped at any time.
5. How data may be shared
We may share only necessary information with assigned trainers, authorised staff, payment providers, website/hosting providers, communication services such as WhatsApp, and cloud tools used for enquiry or class administration, including Google services. We may also disclose information where required by law or to protect legal rights. We do not sell personal data.
6. Retention and security
We retain information only for as long as reasonably necessary for the stated purpose, programme administration, accounting, dispute resolution and legal obligations. We use reasonable organisational and technical safeguards, but no internet system can be guaranteed completely secure.
7. Children’s data
A parent or lawful guardian must provide or authorise personal data for a learner under 18 and should supervise the learner’s use of online classes. Please do not submit a child’s data without authority.
8. Your requests
Subject to applicable law, you may ask for information about your data, correction, updating, erasure, withdrawal of consent or grievance resolution. Write to us from your registered contact details so we can verify the request.
9. External services and links
Our site may link to or use third-party services. Their processing is governed by their own privacy terms. We encourage you to review those terms before using an external service.
10. Contact and grievances
Privacy questions or grievances may be addressed to the Privacy and Grievance Contact at office@jintaslanguages.com, +91 90094 00748, A J Building, Peravoor, Kannur, Kerala 670673, India. We will review and respond within a reasonable time in accordance with applicable law.